Millennial Travellers are changing the way to do business

By Carlota Nelson | 10:30

When it comes down to today´s travel, Business Millennials, in a recent survey conducted by Travel Leaders Group, said these were their 3 main concerns: delayed flights, limited airline seat availability and earning loyalty points or rewards. Other concerns include ancillary fees such as Internet and early check-in/late checkout at hotels as well as ease of passing thru security.  As Millennials make up a significant percentage of Business Travellers, the industry has taken notice and has started to change. Here are the latest trends and tips that will define business travel for the coming year.  If you´re a Business Traveller, these are the things to look for.

Booking Tools

According to Skift, Business Travellers, especially Millennials “are rebelling against their stodgy corporate booking tools and want to access the deals that are readily available to them when they travel for leisure. “ But the amount of choices in booking online is so overwhelming that Millennials are finding solutions in curated experiences thru their mobile phones. Some examples include Room77 and Hotel Tonight, which display same-day hotel deals.

Airports & Airlines

Airports are becoming more design efficient and Business Travellers should expect independent lounges, intelligent architecture, circular conveyor belts and central courtyards with fast access to gates.

Plus, in this new world of mobile technology, airlines such as British Airways will begin to use digital luggage tags. On-board, there will be satellite Wi-Fi, lie-flat seats, seat cushions with massage options, espresso machines, curated tapas-style menu and personal flat-screens with access to more than 200 channels. Oh, yes, there will also be unlimited access to drinks and snacks.


Hotels will really become a more efficient place to work so Millennial Business Travellers have more control over their experience. If airlines are investing in curated style menus, hotels are leading the way when it comes to offering theme-specific environments, pop-up experiences and drawing local residents and visitors closer together by embedding the hotel into city life.   

Hotels are now more pressured than ever to provide HD TV sets, hi-speed internet, MP3 docking stations, convenient power sources and lighting and climate control, allowing guests to set these according to their changing moods. To read more on how hotels are using technology in new ways so guests can enjoy efficient and personalized services, this New York Times article has it all.


As far as curated hotels go, a whole world is to be discovered. In Rotterdam, located on the Wilhelmina Pier and close to the centre, the nhow Rotterdam hotel is an ideal destination for both business and leisure travellers. This one-of-a-kind hotel, housed in a famous building designed by visionary architect Rem Koolhaas, offers an “Architecture and Art” theme it terms of its style and décor.

Magnificent conference facilities feature nine multi-purpose function rooms ideal for business events of up to 250 people and offer natural daylight, air conditioning, soundproofing and all the latest conference equipment. Surround yourself with the best in urban art, architecture, design,
fashion, photography and food and enjoy free Wi-Fi and the best view in town while you’re at it.


In Milan, the nhow is located in the Tortono e Navigli district, is the place to be for all art, culture and fashion lovers as it is constantly changing its shape to dazzle them. Business travellers can already enjoy modular spaces with rooms to accommodate up to 1,300 people and high tech equipment for their every need.

Multilingual staff, floral decoration, photos, music and entertainment services work side by side with its own catering services. The hotel also provides guests with T35, two floors with terrace, DJ sets and an independent kitchen that is ideal for hosting large events and sophisticated parties.


All music industry leaders are thrilled with the nhow Berlin Hotel, Europe´s first music hotel and a revolutionary new model of living and lodging located on the banks of the River Spree.

More than just a hotel, the nhow Berlin fuses music, art and architecture into a dynamic, multi-sensory experience. Plush bedding, cosy furniture, a state-of-the-art entertainment centre with 30 television and 100 music stations to choose are just a few of the amenities that pamper business travellers throughout their stay. How does a split-level, 258 square meter suite sound? It includes an expansive, private rooftop terrace and serves as one of the seven versatile rooms that make up the nhow Conference Centre. To top it off, there are 2 mixing studios, free Wi-Fi and guitar and keyboard room service. 

Ideal for those who like to work and play hard, the nhow Berlin also encourages guests to unwind with a spa featuring steam baths, saunas, and the latest generation of Precor exercise machines and a 24-hour concierge service ready to cater to your every whim

While Millennials change the way to do business, the rest  will enjoy new ways to travel.  

Photo Credits: PascaleAnthony Quintano



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