Today it has been a great day


I have finished the training with the recepcionists. We have practised with the booking system, check in and check out, and after that we have made many rol plays. Some of that were for example check in and check outs, mixed with customer complains management. We have been laughing a lot.

They are very shy but very positives. They want to learn and they want to do a good job. I really love them. I’m so happy…

After the training, a big smile for all of you. Just enjoy 


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