NH Hotel Group achieves the Tripadvisor Excellency Certificate 2014

At NH Hotel Group we strive for excellence in what we do and enhancing  the time that our guests spend with us by heightening their experience is of the utmost importance for us. For this reason, it is an honor to announce that we have been rewarded the TripAdvisor Certificate of Excellency for 130 of our establishments.

 This distinction recognizes the excellent standard of hospitality, based on the opinions that users like yourself give on this site, which is considered the biggest travel website in the world. This year, 130 establishments in the hotel group, located across all Business Units, have fulfilled the exigent requisites set by the well-known platform.

The requirements that companies must fulfill in order to obtain the certificate include maintaining an overall score of at least four out of five points, always based on travelers assessments. Accoring to Javier Carazo, Senior Vice President of Quality and Competition at NH Hotel Group “NH is proud to receive this prestigious award, especially as it is the travellers who assess and rate the excellence of the service at our hotels. There is no better recognition than the satisfaction of our guests. (…) This distinction encourages us to carry on working in order to offer the best experiences to our clients during their stay.”  

Some of the hotels included are: the NH Palacio de Tepa in Madrid, the NH Constanza in Barcelona, the NH Porta Rossa in Florence, the NH Giustiniano in Rome, the NH Berlin Mitte and nhow Berlin in the German capital, the NH Harrington Hall in London, or the NH Grand Hotel Krasnapolsky in Amsterdam, just to name a few!   

 We are also proud to mention that NH Hoteles has been the pioneering company in the industry to provide consumers with clear and direct feedback from real guests who have stayed at our hotels. It is shown through a TripAdvisor feed on our website which shows the scores, opinions and recommendations, without any type of filter.

 Thank you very much to all of our wonderful guests who have made it possible to win the Certificate of Excellence by TripAdvisor another year in a row.  Have you stayed with us lately? Don’t forget to share your experience on TripAdvisor!



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